Brilliant Workplace - Trainee Manager Lush Employee Review

5.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Constant opportunities to progress in the store or at the head office. Great team and great recruitment, always striving for passionate and interesting employees. Great training at store level.

Cons

No real cons- maybe that you have to work in retail at Christmas, but even this is quite magical at Lush Slightly laid back/ disorganised feel to various things such as lack of support in the busiest time of year.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

See reviews by: Helpful|Rating|Date|All