Great discount and ethics - Sales Assistant Lush Employee Review

3.0
Jun 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Product knowledge is key so great training is given and there's lots to learn. Staff discounts are brilliant and staff are encouraged to try new products with freebies and incentives. Very active company with great ethics and morals so feel like you're doing your part for the world.

Cons

The sales approach isn't to everyone's taste. Staff are encouraged to be very hands on and overly enthusiastic which is sometimes awkward if that's not your natural personality.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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