Christmas Temp - Nightmare and Redemption - Anonymous employee Lush Employee Review

4.0
Sep 5, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1st time (Meadowhall): - 50% staff discount - a lot of training so you know what to do - good location - decent clients 2nd time (Nottingham): - same as above but also: - a lot of space for staff in the staff area - management staff cared for us all and was understanding of any issues

Cons

Meadowhall: - obvious favouritism. Not to mention nepotism! Hired about 2-3 family members. - controlling management staff who gave me anxieties - I was watched and my conversations with customers were listened to. - poor communication between management staff resulting in me being unsure what is right and wrong anymore as they all wanted different things. One day dancing and signing is ok, another it is not- make up your mind! - I was a temp and they would be keeping some of us on for permanent positions - this made employees competitive and tense in my opinion, especially because of the earlier mentioned favouritism. - SO MUCH focus on giving great customer service that it made me feel anxious. Nottingham: - Nothing particularly wrong there in all honesty... - Except that I had to work when I was all ill and snotty... was not very attractive. But they eventually just let me go work in the stock room at least, where I would not be putting off customers with my snot.

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5.0
Jun 16, 2026
Recommend
CEO approval
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Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
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Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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