A little bit shady - Anonymous employee Lush Employee Review

1.0
Nov 23, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

%50 Percent Discount I got to meet a lot of nice people You get free things

Cons

Very little work life balance as I only got late night shifts. They falsified reports so I can't claim EI.

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Lush Response
8y
Thank you for leaving a review about your time at Lush. If you would like to get in touch with peopleexperience@lush.co.uk we can look into this for you

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5.0
Jun 16, 2026
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Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

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3.0
Apr 14, 2026
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Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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