Xmas Temp - Anonymous employee Lush Employee Review

5.0
Dec 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

50% discount, great values, staff are incredibly supportive and friendly, the pay is good for a retail job- it doesn't matter what age you are, everyone is treated as an equal and even if you're 16 you will earn £8.45 an hour. In my experience the most you will be asked to work is 4 days a week, spread over a 32 hour contract, with the option to take on one extra day of overtime a week when available.

Cons

This isn't really a con to the employees at Lush as most staff know what they are signing up for and what the role entails but I can understand why slightly more introverted personalities would be put off by it. Lush has a 5* customer service policy, which requires every single customer that walks through the door to be approached and demo'd on with great enthusiasm. If you aren't much of a people person then this job might not be for you!

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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