Enjoyable if you have a passion for the products - Sales Assistant Lush Employee Review

4.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

As a lush sales assistant you receive 50 percent discount. The staff are extremely friendly and supportive, with a very positive attitude and make you feel very welcome.

Cons

There is extremely pushy sales techniques ( almost to the point of harassing customers) which can be difficult if you are new to sales. There is a lot of product knowledge to be learnt; I would not recommend this job if you do not have a passion for Lush products, as it is extremely difficult to sell a product you have not used or are unfamiliar with (especially with how wacky Lushs products are.)

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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