HAD 2 YEARS TO FORM THIS OPINION - Sales Associate Lush Employee Review

2.0
May 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The discount. Period. It's the only reason to work there, as far as I'm concerned. The products are outstanding; I've used them for years.

Cons

They claim they promote from within - they do not. They do completely the opposite. There are no opportunities for advancement - as someone else commented similarly, there are no rewards for loyalty, seniority, job knowledge, sales ability. It's all about favortism. I hired in two years ago having the intention to become a manager - my organizational skills are outstanding and my product love and knowledge is way above average. After seeing how shop managers are treated - shabbily and sloppily - being a manager there is the last job I'd be interested in now, and couldn't recommend it at all to anyone else. Want a raise? Don't work here - you won't get one.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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