OK but I would't go back - Floor Leader Lush Employee Review

2.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

-50% off discount -Fun environment at times -good music

Cons

-Pay is decent for key holder but not regular sales employees -managers are overworked -it really depends on the store but my experience was that it was very cliquey and there's a lot of pressure to sell since you get bonuses for reaching your goals (both a con and pro) -demanding schedule for meetings, like coming into work on your day off at 10pm -You're expected to adopt Lush as part of your identity in a strangely cult-y way

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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