Very chaotic and stressful - Software Engineer Lush Employee Review

2.0
Mar 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Fully remote working 50% discount on products My salary was higher than average

Cons

Lots of middle management and disconnect between the people doing the work and stakeholders. I've seen the wrong thing built many times Teams are extremely siloed Priorities shift a lot and you end up with lots of half baked features that never make it out Lots of technical debt. There is very much a fix later mentality No automated testing culture Lots of micromanagement and lack of trust If you are a senior developer you are expected to be available out of hours during big releases Features are based on what stakeholders want and not what the customer wants Lots of hard deadlines before work is estimated Middle management say yes to every stakeholder request and then put the pressure on the people below them Middle management lie to stakeholders about progress Critical systems hanging together by a thread Security concerns are not taken seriously It's only a flat structure when it suits the business

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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