Nepotistic boss who fear mongered - Anonymous employee Lush Employee Review

1.0
May 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

50% discount met some good people...some training was fun

Cons

the absolute shambles of how it was run tiered systems of 'runners, floor and tills' the fact the manager received XMAS PARTY MONEY from LUSH of which NONE of the staff saw (incidentally she went on a nice little trip abroad 2 weeks after the money came in)

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

See reviews by: Helpful|Rating|Date|All