Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (39) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Stock Assistant (21) , Trainee Manager (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 160 reviews)); "Great Enironment and People!" ((in 120 reviews)); "Great teams in store." ((in 102 reviews)); "Good training and employee discounts" ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 200 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

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Lush reviews

Where Dreams Come True... For a Temporary Sales Assistant - Christmas Temporary Staff Lush Employee Review

5.0

Dec 2, 2015

Christmas temporary staff

Recommend

CEO approval

Business Outlook

Pros

All staff are treated the same and all get along. When help is needed, it's provided. Training was brilliant and in depth. Not having to force products onto customers is always a bonus, you just have to go with the flow (customer training helped a lot for this). Opportunity to stay on after Christmas. Bonus', wage, discount and rewards are all brilliant too!

Cons

The manager seems to think she is some form of God with a personality that has more sides than a pair of dice. She attempted to show me how to clean down an area, which resulted in her basically missing everything. I don't mind spending that extra 5 minutes to clean down properly and do an honest job.

Explore other reviews about Lush

5.0

Jun 16, 2026

Part time floor leader

Recommend

CEO approval

Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0

Apr 14, 2026

Floor coordinator

Recommend

CEO approval

Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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Jobs at Lush

Store Manager - Mayfair

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Where Dreams Come True... For a Temporary Sales Assistant - Christmas Temporary Staff Lush Employee Review

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