Lovely work environment - Support Team Lush Employee Review

4.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great workplace, lovely colleagues, amazing brand with great values. Working here with my colleagues is a world of difference compared to some of the other companies I worked for. At Lush is no toxic athmosphere, we can feedback each other with RESPECT, and the managers are accountable. And we all love fun.

Cons

Salaries are not the highest, and not really compatible compared to other companies- although there are opportunities for bonus (which is really nice)

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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