Smelling great, Constant Smiles and Busy Hands - Sales Associate Lush Employee Review

4.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The community is so welcoming, and you get great perks like a 50% discount. You also get amazing progression opportunity's and training if you put yourself out there.

Cons

If you are feeling down depending on management you can feel forced to be happy for your whole shift. Additionally, there is no sitting down or standing still you must always have 'busy hands' from client demos to cleaning the shop floor or working the till.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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