Room for improvement - Customer Experience Associate Lyft Employee Review

Pay is low, seriously... should be more than 15$/HR for CEA's.. Management is messy. Systems need an overhaul, the app needs an overhaul, there needs to be more focus on testing a new update for the app or promotion before rolling it out and causing your Support bucket to overfill beyond unfathomable numbers. Not much room for growth. You'll be cross trained but you won't get a raise.