Toxic and Hostile Workplace - Customer Experience Lyft Employee Review

- The environment is very toxic and hostile - Oftentimes middle management is intimidating, aggressive and pushy - Performance reviews are skewed with favoritism and inaccurate stats - Even if you are incredibly overqualified for internal positions or promotions, you will be continually disqualified or denied those positions for immeasurable reasons - Middle management and up are frequently given promotions and new titles without meeting specific transfer criteria(ie - time in role requirements, performance requirements) - If you are an HQ employee, you are unable to report concerns found on social media sites (ie - drivers/riders making inappropriate comments or posting pictures of weapons in vehicles on their social media) - Concerns brought to management are not investigated, followed up on, or taken seriously - There is little to no training - Changes made to procedures are not communicated properly or in a timely manner - After the IPO - financial matters trumped everything - You are not a valued employee, but rather a number.