Pros
Passionate, fun people to work with and spend time outside of work as well at numerous team outings and happy hours. Great benefits. Fast-paced environment and always more to learn.
Cons
Low pay and insufficient pay raises in my year and a half there, as well as lack of room for growth and no possibility at the time for a promotion, despite receiving a 'highly exceeds expectations' score two reviews in a row. Role also became much more customer-facing which resulted in little to no time to contribute to larger, more meaningful operations projects. Company policies often made at higher level had detrimental effects on drivers and CAs were forced to face and clean up these negative interactions which became draining and emotionally challenging at times.