Really enjoyed the job! - Customer Service Representative Lyft Employee Review

4.0
Sep 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Having a part time schedule Was able to speak into what my schedule looked like really enjoyed my colleagues and managers

Cons

metrics felt impossible at times to meet continuously changed up the strategy of how we communicated with drivers and riders

Explore other reviews about Lyft

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Meaningful projects. Good science community environment. Good work life balance.

Cons

Company's primary focus is still on ride-sharing business so stock price does not go up.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You can easily make $20 an hour working when you want.

Cons

Sometimes there are unexpected slow times you count on and don't make your goal. Also have to get used to GPS and be proactive with directions

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