Lyris has become a classic example of how to destroy a company from the top down. - Customer Facing Role Lyris Employee Review

1.0
Mar 26, 2011
Recommend
CEO approval
Business Outlook

Pros

When I first started at Lyris I was excited to work there. I loved my co-workers. There seemed to be a level of transparency that was refreshing, and upper management seemed to genuinely care about everyone. Luis had his flaws, but one of the things he excelled at was creating a cohesive and cooperative work space that made it a fun place to come to.

Cons

The first huge crack in the armor was when the new CEO was brought in. I had a bad feeling about him right from the start. Prior to this, there seemed to be no inner office gossip, no in-fighting. People worked really hard and enjoyed it. When the new CEO was introduced to us, I was struck by what appeared to me to be his negativity, and when he made assurances and promises, I could tell at once they were lies. He promised no huge changes for several months, until he had a chance to look at the lay of the land. Only a week later, I was proven utterly correct, and sadly, have continued to be proven correct ever since. The people who were laid off were not all 'dead wood'. In many cases, they were the people who would question your actions and motives in a way that creates energetic dialogue; the ones who, in a healthy work environment, are absolutely necessary to provide an opposing insight that may be otherwise overlooked. Or, they were simply unlucky - either not enough seniority, or not adept enough at inner office politics. Since the first big lay off, people have fled in droves, until the only people who are left are either people unlucky enough not to find anything elsewhere, or minions who will say yes simply because it serves their best interests to go along with the whims of executive management. They function under the idea that people are replaceable, which, to a certain extent is true, however, a company, when boiled right down to it, IS its people. What is Lyris now? Look at the other reviews and see for yourself. I am truly saddened at what has been done to this company. It was a huge source of pride for myself and my coworkers, and it is being destroyed, brick by brick, one bad idea after another.

Explore other reviews about Lyris

5.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Product People Salary Location Benefits

Cons

Got sold and people left

4.0
Aug 1, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engineering is leading a remarkable change in the company, development of a very slick set of web services for direct marketing. The vision is not only a state-of-the-art marketing platform, but a way to smoothly migrate the existing customer base. The engineering teams are sharp, small and agile, marketing and sales are aligned. And the work environment is friendly, personal and informal, much more of an East Bay culture than the less-personal Silicon Valley experience. There isn't a lot of process, and with 150 employees, it's easy to know who to talk to when you want to get something done. The usual perks, free parking and drinks and a beer fridge you can hit whenever. I can grab a beer at lunch in the middle of a full day. Management is available for a chat, and I don't experience a lot of political activity. What you see is pretty much what you get.

Cons

The company is traumatized by several mis-steps over the last six years, which have left a mark. It's historically grown by acquisition, and must now innovate ahead of the competition. The sales and marketing teams are used to selling software and a website with features. The future will be a platform of web services, with a web interface but also capable of marketing automation in a big way. This is a tough paradigm shift, although the audience is the same, fortunately. There are bigger and better-funded players, for example ExactTarget is owned by Salesforce, and Responsys is now the Oracle Marketing Cloud.

2
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