Horrible Experience, Much different than banking center positions. - Lockbox M&T Bank Employee Review

1.0
May 9, 2012
Recommend
CEO approval
Business Outlook

Pros

-It was a part time position during the weekends, this allowed me to have time for more important things during the week. -It honestly wasn't a very difficult job at all.

Cons

Almost everything was wrong with this position. -Environment This job is in a very undesirable location. I was required to come in at 6am, I would often arrive when it was still dark out and there were very dubious people standing around. -Employees I'm used to a more professional setting. Therefore, I was thoroughly surprised when I found myself surrounded by so many angry and ill-mannered people. I'm not exaggerating when I say, I heard threats exchanged almost every time I worked. A lot of the employees were very vulgar (obscene profanity) towards one another and I can honestly say I was afraid of working there for fear of becoming a target. -Management The management during the weekends would not allow us to speak. We were literally told not to talk which I found to be odd. I also wasn't trained at all, and was just thrown into the position. -Position I found the position to be very boring. It was quiet all of the time due to not being able to talk during specific tasks. To the benefit of the company, I honestly believe my personal experience was due to the location. I can say without a doubt that the actual banking centers and customer service roles are more professional. However, this specific setting (which had nothing to do with customer service) lacked decorum.

Explore other reviews about M&T Bank

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Continuous learning is valued and teams come together in a meaningful way

Cons

I don’t have any now

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members were generally supportive, and the role offered exposure to probate and estate administration. It can be a starting point for gaining experience in a specialized area of banking.

Cons

Many of the advertised benefits of the role did not align with the day-to-day reality. Opportunities for growth, training, and process improvement were limited, and the workload often felt driven by volume rather than quality. Communication and expectations could be inconsistent, making it difficult to feel supported or set up for long-term success.

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