Pros & Cons - Customer Experience Partner MAERSK Employee Review

The pay disparity is alarming. The company is hiring new employees—many with zero industry experience and no Excel skills—at significantly higher salaries than loyal team members who have been on accounts for years, building client relationships and driving key initiatives. Since the reorganization, priorities seem to have shifted. The focus has moved away from what truly matters and toward cost-cutting measures disguised as other initiatives—essentially smoke and mirrors. There are also major inconsistencies and unfair practices. Some teams are required to be on-site while others have managers who don’t enforce it. Many directives from corporate are completely disconnected from the realities of individual branches, creating silos and producing guidelines that don’t make sense in practice. While there’s more that could be said, the most pressing issue is that pay remains far below what is appropriate for the level of responsibility and expertise the job requires.