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MBK Senior Living

Is this your company?

People at the company are good people. BUT ... - Anonymous employee MBK Senior Living Employee Review

2.0
May 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The local employee teams and local management are very caring and hard working. Everyone I met was very committed and loved by the seniors they care for. Which is truly a beautiful thing to experience!

Cons

The management team at their headquarters are completely disorganized and have no idea what life is like on their senior living properties. Local managers are scared to speak up because they are afraid of losing their jobs. (Four separate EDs have told me this) I had such hope when working for them, but they just have no idea how to help their employees or gain a good understanding of how to organize their business strategies, their sales teams, operations, marketing and so on. Pay is just ok, but doable. I watched several EDs and Sales people get fired when they didn't meet a quota. No plan to help them or ask what is happening their local market to try and help fix anything. It's pure bottom dollar to them. I understand that a business needs to make money, but they let go of so many strong professionals (or made them quit) for the wrong reasons. (Too many individuals with the same story from across the states they are in) Not disgruntelled here (again there are some good people) ... just want a potential applicant to understand that there are challenges at hand that are happening throughout their whole system. I wish them the best and hope they find their way, but be on alert if you chose to move forward as an employee. They have a high turn over in their local markets.

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MBK Senior Living Response
8y
Thank you for your feedback. We are sorry you had a negative experience with MBK. We are a company that is growing fast and our leadership team is committed to creating a positive work environment for all of our Team Members. Recently we were certified as a "Great Place to Work" by a Great Place to Work Institute as a result of a company wide anonymous survey and are proud that our Team Members feel so happy to work at MBK. Again thank you for your feedback, we will continue to make progress in making MBK a great place for everyone.

Explore other reviews about MBK Senior Living

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management, support from your team and from higher ups in the company. Extremely rewarding job

Cons

Sometimes the companies expectations of care team members for a shift were ridiculously low for a healthcare environment and led to unsafe environments for residents

1.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

They seem nice and friendly and supportive the first month or two.

Cons

I worked for MBK Senior Living because they present themselves as a caring, mission-driven, human-centered organization. Unfortunately, that image does not match the reality. The focus is overwhelmingly on the bottom line rather than on residents, families, or employees. Operational problems are not addressed, yet sales teams are under constant pressure to move residents in as quickly as possible without those issues being resolved. This creates ongoing challenges and frustration for both staff and families. The company frequently hires individuals who are not properly qualified, leading to repeated complaints from families and inappropriate conflicts that directly impact resident care. Costs are continually increased with no meaningful improvements or additions to services. Employee feedback and ideas are not valued, and leadership does not take the time to understand the realities of day-to-day operations. As a result, burnout is common and employee turnover is high. If you value a supportive work environment, ethical operations, and reasonable compensation, I would not recommend working here. The stress level is high, and the pay does not reflect the demands of the role compared to other senior living communities in the same area.

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