Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (115) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Most positions are remote or work from home" ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 30 reviews)); "Training was good but minimal." ((in 21 reviews)); "A few good supervisors and good team mates." ((in 20 reviews)); "Great coworkers and really loved the work" ((in 15 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 37 reviews)); "Bad management" ((in 22 reviews)); "No benefits until after 90 days on the job." ((in 11 reviews)); "If you value organized training and effective communication, RUN." ((in 7 reviews)); "Really low base salary for a company at KL" ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

Skip to content Skip to footer

Notifications

MCI

MCI reviews

Not a fan - Customer Service Representative MCI Employee Review

3.0

Feb 27, 2023

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

First job position paid weekly, easy job, great training and staff, and hours were great until project ended.

Cons

Second job position: staff was terrible, training was terrible, project was a mess and terrible when you had no training. Also, the trainer was rude, mean, vile, interrupted everyone, muted everyone when she didn’t want to hear us ask questions, not helpful, she made fun of a deaf person who had just left the job because of how the trainer was. She would embarrass you and harass you. She needs to be fired.

Explore other reviews about MCI

5.0

Jul 1, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You are master over your experience wherever you are. This job is proof of that. I've been employed over 5 years and my experience at MCI has exceeded every other job I've ever held in every way possible. Support from management, growth opportunities and accountability are in place to help you reach every goal you have set for your life within the realm of this industry and beyond.

Cons

If you're not open to change and flexibility this company is not for you.

3.0

Jul 16, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work From Home Decent Hours

Cons

Extremely low pay grindhouse culture

See reviews by: Helpful|Rating|Date|All

Jobs at MCI

Call Center Representative

Full-Time Call Center Representative (Urgently Hiring)

Full-Time Customer Service Representative (Urgently Hiring)

Bilingual Customer Service Representative (FULL-TIME)

Customer Service Representative (FULL-TIME)

MCI reviews FAQs

Related searches: MCI jobs | MCI salaries | MCI benefits | MCI interviews

MCI reviews MCI Customer Service Representative reviews MCI review

MCI

Not a fan - Customer Service Representative MCI Employee Review

Explore other reviews about MCI

Jobs at MCI

MCI reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at MCI

MCI reviews FAQs