Q: What are the top reviewed jobs at MCI?

Customer Service Representative (115) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

Question 1

Does MCI pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

Question 2

How satisfied are employees working at MCI?

Accepted Answer

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at MCI?

Accepted Answer

Customer Service Representative (115), Customer Service Representative (CSR) (27), Call Center Agent (20), Customer Service Agent (17), Sales Representative (16), Call Center Representative (14), Customer Service (14), Agent (9), Account Manager (8), COVID VACCINE SCHEDULER (7), Operations Supervisor (7), Sales Agent (7), Supervisor (7), Sales Associate (6), Vaccine Specialist (5)

Question 4

What are the pros of working at MCI according to real employee reviews?

Accepted Answer

"Most positions are remote or work from home" ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 30 reviews)); "Training was good but minimal." ((in 21 reviews)); "A few good supervisors and good team mates." ((in 20 reviews)); "Great coworkers and really loved the work" ((in 15 reviews))

Question 5

What are the cons of working at MCI according to real employee reviews?

Accepted Answer

"low pay and no future planning" ((in 37 reviews)); "Bad management" ((in 22 reviews)); "No benefits until after 90 days on the job." ((in 11 reviews)); "If you value organized training and effective communication,  RUN." ((in 7 reviews)); "Really low base salary for a company at KL" ((in 6 reviews))

Question 6

What are employees saying about MCI layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

Question 7

What are the top reviewed MCI locations?

Accepted Answer

Iowa City, Savannah, Spearfish, Sioux City, Las Cruces, Melbourne, Jacksonville, West Des Moines, Wichita, Dakota Dunes, Des Moines, Dallas, Orange Park, San Diego, Houston, Killeen, Orlando, Tampa, Birmingham, Dothan, Tucson, Washington, North Sioux City, Colorado Springs, New Orleans, Atlanta, Waycross, Florence, Montgomery, Chicago

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An okay job - Customer Service Representative (CSR) MCI Employee Review

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