Pros
The employees are great people. Well most of them anyway. The services that they provide are great for people in need of their services.
Cons
The management of the IT&S division is horrible. There is no planning of any type of project. Everything is done by the seat of their pants. Absolutely no accountability for upper management when HUGE mistakes are made that effect patient care at all. Usually they end up getting promoted to another position or sent to somewhere that is a lateral move to take the pressure off answering the questions that people are asking. They are forcing people into working 12hr 24x7 schedules that keep them away from their families because management sat on their hands for two years on a project and now the go live date is near and they are scrambling. We are now on the fourth management group for IT&S.