Needs an overhaul - Patient Service Representative MIT Employee Review

1.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers support and respect each other. As a group working for the good of our patients, my department was unstoppable. The best unit of people that I ever worked with.

Cons

-Leadership ignores lower titled employees. -During Covid there was a frenzy of promotions within upper management and above while nurse yearly compensation went unchanged. -Frequent schedule changes. -HR is hostile, meddling and unprofessional. -MIT condones “Uneven and blanket discipline”. An entire department put on Final Warning due to the actions of a single employee while the Administration flaunts the same rules with no consequence. -Job descriptions change frequently with no added compensation. -Low morale

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5.0
Jun 22, 2026
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Pros

Great researchers, well funded, exciting

Cons

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4.0
Jun 19, 2026
Recommend
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Pros

Brilliant colleagues A good degree of research independence Research funding sufficient for running experiments

Cons

Research divisions are mostly uncoordinated Administrative support is more reactive than proactive

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