Mks Instruments - Calibration Technician MKS Instruments Employee Review

3.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Calibration team and the supervisor were pretty great. The team really tried to have a good culture and worked hard together to succeed at their goals. Super flexible with anything that came up.

Cons

IT team was terrible . Corporate had outsourced it and company never gave priority to tickets sent in unless escalated by the supervisor. Corporate was also frequently out of touch and obnoxious with policies that they put in place. They had a mandatory 30 minute lunch in place and they "wanted to make it easier for the employee" by automatically deducting 30 minutes from your time clock once you hit 6 hours.

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MKS Instruments Response
1y
Thank you for sharing your experience and for your time at MKS. We’re glad to hear you had a positive experience with the calibration team and your supervisor. It’s encouraging to know the team worked hard together and supported one another with flexibility and a strong culture—winning as a team is important to us and of the culture we are upholding at MKS. We also appreciate your candid feedback regarding IT support and aspects of corporate policy. We understand how important timely service and communication are in helping employees stay productive. Regarding the 30-minute lunch break, MKS complies with all federal, state, and local wage and hour laws, including with respect to mandatory rest and lunch breaks which may be required after a certain number of hours’ work. However, if you do not take a lunch break, work with your manager to ensure your time is properly recorded. That said, we understand how important it is to communicate such policies clearly to all employees, including managers, and ensure they are implemented in a way that respects our employees’ time and trust. If you'd like to share additional feedback or insights, please feel free to reach us at mks.feedback@mksinst.com. We appreciate your input and wish you all the best in your next chapter.

Explore other reviews about MKS Instruments

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with my boss and management, lots of freedom in managing daily tasks and responsibilities, and various opportunities for skill growth and problem solving. Helpful HR team, excellent benefits, and excellent coworkers.

Cons

IT Service Desk did not provide access to me for critical programs for several weeks. Since MKS is a matrix organization, certain functions and responsibilities spill into different departments. Other departments may have other issues.

5.0
Jun 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very people first culture and wonderful place to work

Cons

None come to mind at the moment

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