MKS Instruments amazing flexibility and technology but operations needs improvement - Program Manager MKS Instruments Employee Review

3.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Great work flexibility for employees that do not have to be in the labs every day.

Cons

Executives need to focus on investing in the backend operations of the company. Too much excel and reinventing the wheel in this siloed company. That way employees can focus on their work and not creating lengthy presentations.

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MKS Instruments Response
1y
Thank you for taking the time to share your feedback and for your contributions in Andover. We’re glad to hear that you value the flexibility we offer—it’s one of the ways we strive to support balance and enable our teams to do their best work. We also appreciate your candid perspective on operational challenges. We recognize that efficiency, tools, and cross-functional alignment play a major role in enabling teams to stay focused and deliver results. Continuous improvement is central to how we operate at MKS, and feedback like yours helps us prioritize where to simplify and strengthen internal systems. If you have specific ideas, we encourage you to share them through our LEAN initiative, our internal Digital Dialogue program or reach out to us directly at mks.feedback@mksinst.com. We win as a team, and your input helps shape a better way forward for all of us.

Explore other reviews about MKS Instruments

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with my boss and management, lots of freedom in managing daily tasks and responsibilities, and various opportunities for skill growth and problem solving. Helpful HR team, excellent benefits, and excellent coworkers.

Cons

IT Service Desk did not provide access to me for critical programs for several weeks. Since MKS is a matrix organization, certain functions and responsibilities spill into different departments. Other departments may have other issues.

5.0
Jun 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very people first culture and wonderful place to work

Cons

None come to mind at the moment

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