New Leadership in IT does not understand how to run IT - Anonymous employee MKS Instruments Employee Review

Thank you for taking the time to share your perspective and for your ongoing service to MKS over the past five years. We’re glad to hear that you acknowledge our strong pay and benefits and have experienced positive interactions with colleagues—these are key parts of the environment we work to uphold. We understand that times of transition can create uncertainty, especially when there are changes in leadership or direction. At MKS, we expect our leaders to foster clarity, collaboration, and trust—and we are committed to supporting those values at all levels of the organization. We also believe that open communication and constructive feedback are essential to maintaining a strong and respectful culture, particularly in dynamic functions like IT. As you noted, listening to employees is critical. We encourage you to use our Digital Dialogue program to share the insights you have and areas where you believe we can improve. You can also reach us directly at mks.feedback@mksinst.com if you prefer. Your feedback helps us grow stronger as a team.