Encouraging environment, great talent, good overall experience! - Anonymous MOO Employee Review

4.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

From my first interaction with MOO through the recruitment process and then joining the team, I've always felt valued. I love how passionate everyone is about what they do at MOO! There's an amazing sense of energy and innovation. I'm excited to be part of an organisation that gives opportunities to those that go chasing them! If I have an idea that I think is of interest to the business, I can share it and people will listen. Having come from a company bigger than MOO it has been so refreshing to see a more community feel in how the business works together. This can often get lost in bigger businesses. It feels like a lot of work has gone into creating both a diverse but rich culture where employee engagement and development are increasingly progressing up the agenda. I can see a long term career for me at MOO.

Cons

It's hard to pinpoint any specifics...if anything, the office is far too hot in summer, far too cold in winter!

Explore other reviews about MOO

5.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management and welcoming hiring team, The management and hiring team are incredibly friendly and approachable. They have a thoughtful and well-structured onboarding process that makes new hires feel welcomed and helps them get acquainted with the company quickly. It really sets a positive tone from day one.

Cons

None that I have come across yet.

avatar
MOO Response
11mo
Thank you for your kind words! We’re so glad to hear your experience with our hiring team and onboarding process has been positive. Creating a welcoming, supportive environment from day one is something we truly value, and it’s great to know that came through. We appreciate you taking the time to share your feedback! If there is anything further you’d like to share, please reach out to CPO@moo.com. Thanks again for your review!
1.0
Apr 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid, flexible, benefits are through the UK

Cons

Over the years, the company’s culture has steadily declined. What was once a positive and collaborative environment has shifted into one that appears to tolerate unprofessional behavior, reward favoritism, and lack strong leadership by example. Employees do not feel safe voicing concerns, even when those concerns are presented constructively with potential solutions. This has created a culture where open communication is discouraged rather than supported. There are also significant concerns regarding sales management. Leadership behaviors and work ethic at times fall short of expectations, with managers assigning responsibilities outside of employees’ defined roles, offering limited coaching, and not consistently demonstrating accountability. In some cases, work completed by team members is not appropriately recognized. Accountability overall appears to be lacking. Employees are frequently left feeling undervalued, which has contributed to low morale. While the organization promotes a commitment to work-life balance and a people-first (“keep it human”) culture, these values do not always align with the day-to-day employee experience. As a result, the company has experienced the loss of highly skilled and talented sales professionals. Recent organizational changes, including significant layoffs and the transition of roles to lower-cost regions, have further impacted trust. This has been particularly challenging given prior reassurances about job security. At this point, the organization has lost credibility with many employees due to these inconsistencies and decisions.

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