Pros
Good salary, decent benefits, smart people. Many people at the lower levels of the organization want to do the right thing for the business and its customers. Their best efforts are good intentions often fail due to lack of senior management support and resources.
Cons
Too many too mention. Start with poor senior leadership and add a highly political, paranoid, secretive and distrustful culture where backstabbing and little respect for the individual is standard operating procedure. Then throw in a complete lack of resources and the need to work 24/7 in order to try and accomplish the simplest task with co-workers and vendors in emerging (i.e. cheaper) markets, and you have a totally dysfunctional and toxic environment that smart, committed and talented professionals will want to avoid.