CCR - Anonymous employee MTM Health Employee Review

2.0
Nov 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New hire pay is 15/hr. 8 hour shifts receive two 15 minute paid breaks, 30 minute unpaid lunch. 10 hr shifts receive the same. Small workout room for employee use.

Cons

Not paid by skill or performance, no motivation. No recognition. Extremely stressful job. Training is horrid as well as communication. Employeed here for 5 plus years but looking for new employment due to recent changes. New hires are paid the same as someone who has more duties. MTM realigned in October, the department I was promoted to MTM is attempting to make obsolete . The job description that was signed by all employees is pretty much fraudulent for these departments because we do so much more and are no longer paid for it. 6k a year paycut. These departments did not receive a raise to compensate for our skills, responsibilities etc. Loyalty, work ethic, high performance means NOTHING to MTM. Constantly fixing errors made by new hires to reduce cost, and complaints but not paid for it. No raises for employees who are capped out. Currently work under a supervisor who has not been trained for the duties I perform. FORCED to work during meetings that are documented where we are supppose to receive feedback on performance but since I am part of the operations department we have too much work to do, that we do not get paid for. If you use any type of nicotine MTM charges an additional $50 /month in addition to the 23.08 per check that the health plan charges. MTM offers one class to assist in quitting smoking but not to assist in quitting nicotine. Insurance is unaffordable any longer. MTM use to be a great place, sadly it's horrid there now. No advancement or opportunity for an advancement.

avatar
MTM Health Response
8y
Thank you for taking the time to provide feedback. We appreciate you sharing your experience and we take your concerns seriously. So that we can address this, please email us at feedback@mtm-inc.net.

Explore other reviews about MTM Health

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Full-time, WFH, benefits, company culture, great support from managers and upper management, flex time, opportunities to promote within, respectful workplace.

Cons

The pay could be higher.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

pay is decent, meeting the people you take to appointments, being independent

Cons

There is no help. You do have a driver support to call for rides and they have been the most helpful. The team manager over you that is supposed to assist you with problems you only have a text number. When I have tried to contact to ask questions I get no response. When you email MTM about questions they are rude and don't actually read the emails you send and direct you back to your lead who doesn't respond to any messages. They do not give you access to marketplace to choose your trips and instead they throw all rides not in order but all over the place. Having to spend hours rearranging and turning back rides because it conflicts with other rides. They don't even look at distance or time. Sometimes it will say to pick someone up and take them to an appt an hour away and then they want you to drive back an hour and do trips for $10 and then drive back to get the other person. People who have worked there a year should be allowed access to marketplace we know our town. It would be easier to be able to select the trips and route. Gas is too high to make unnecessary extra trips.

See reviews by: Helpful|Rating|Date|All