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      MTM Health

      Engaged Employer

      MTM Health reviews

      Worst Company I've ever worked for - Customer Service MTM Health Employee Review

      1.0
      Mar 19, 2019
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I seriously can't think of any good things.

      Cons

      This is the worst company I ever worked for. I usually omit it from my resume and I got out of there the minute I could. I had vacation plans before I started the position and they told me that if I accepted that it would be no problem...but then when I tried to put in a request for time off they told me that I was not there long enough to get the time off. I was so irritated--they LIED to me to get me in the door and then made me cancel plans that were made months before I accepted the position. That was not a good start. And then the pay was so low that it seemed like everyone there needed to take on a second job and/or be on public assistance which made for a very low morale work setting. Also the work itself was very demoralizing---it was very common for people to be negative or mean on the phone but then even hinting at any kind of negativity served as grounds for termination. I have been in difficult work situations since then but being able to trust my manager and have adequate financial compensation makes a world of difference in feeling like I can navigate something that difficult--which this place did not offer me. I don't even mention that I've ever worked there anymore except when I am required to make sure that I leave no gaps in my resume.

      avatar
      MTM Health Response
      7y
      Thank you for taking the time to provide your feedback. We’re very sorry to hear you felt this way but we appreciate you sharing your experience and we take your concerns seriously. We care very deeply for our employees and we are dedicated to always providing a rewarding work environment. If you have any other feedback, please email us at talent@mtm-inc.net.

      Explore other reviews about MTM Health

      5.0
      Apr 28, 2026
      Billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full-time, WFH, benefits, company culture, great support from managers and upper management, flex time, opportunities to promote within, respectful workplace.

      Cons

      The pay could be higher.

      3.0
      May 14, 2026
      Independent driver contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay is decent, meeting the people you take to appointments, being independent

      Cons

      There is no help. You do have a driver support to call for rides and they have been the most helpful. The team manager over you that is supposed to assist you with problems you only have a text number. When I have tried to contact to ask questions I get no response. When you email MTM about questions they are rude and don't actually read the emails you send and direct you back to your lead who doesn't respond to any messages. They do not give you access to marketplace to choose your trips and instead they throw all rides not in order but all over the place. Having to spend hours rearranging and turning back rides because it conflicts with other rides. They don't even look at distance or time. Sometimes it will say to pick someone up and take them to an appt an hour away and then they want you to drive back an hour and do trips for $10 and then drive back to get the other person. People who have worked there a year should be allowed access to marketplace we know our town. It would be easier to be able to select the trips and route. Gas is too high to make unnecessary extra trips.

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