Pros
Work from home is ok
Cons
This company does nothing but lie - to employees and to members. They lied during the interview and throughout training about the company and job. You will never move up or switch positions, they lie about that too. The company will add new states and new health plans every other week, put you through day-long or half-day trainings, and provide no additional compensation. The supervisors are nit picky, terrible, and all have different answers for questions. No real help and you can work full time but still are below poverty level while the company sends out emails bragging about the billions in revenue they made. Disgusting company that leaves people stranded in wheelchairs and tells us there is nothing we can do to help.