Fog of war - Customer Service Representative MUFG Employee Review

1.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, people are nice

Cons

High turnover, some of the leadership is pretty bad

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MUFG Response
1y
We expect all colleagues of MUFG to conduct themselves with the highest standards of professionalism, ethics, and respect. We encourage you to provide additional detail by submitting a confidential report (which may be anonymous) to the MUFG Americas Integrity Line at (877) 384-4274 or online at http://www.mufgamericasintegrityline.com/. MUFG is committed to protecting your privacy when reporting unethical behavior. We strictly prohibit retaliation of any kind against individuals who report in good faith suspected violations of bank policy, laws, and regulations

Explore other reviews about MUFG

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff frequently highlight a collaborative, friendly work environment with supportive colleagues and managers who generally want to see their teams succeed

Cons

Employees have expressed frustration over strict mandates (requiring up to 4 days a week in-office), which have heavily impacted work-life flexibility

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Learning - Networking - Great & Friendly people

Cons

- not enough training, have to find resources yourself - not enough career progression in the bank for back office roles - doing work that sometimes isn't useful - old technology - AVP's doing VP work because of layoffs to save money

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