Customer care - Anonymous employee MVP Health Care Employee Review

Great culture, good people, solid mission.

Reaching for growth, realizes gaps but hasn’t closed them yet.

The people are very friendly and care about the mission to support and serve communities. Additionally the benefits are fantastic and a major contributor to retention.

RTO has certainly impacted company moral in addition to the multiple rounds of layoffs that have left the survivors with guilt and more hats to stack. Employees are stretched thin with no authority, but bear all the responsibility and risk. What worries me most is the lack of direction from leadership. There are major flaws in the business strategy, one glaring issue that stands out, there are no stable processes. I have repeatedly seen processes shake up every six months, teams be laid off, and then new inside perspective brought in. Without this focus, staff has lost vision in the work and change fatigue sets in.