Leadership is constantly changing; they rotate managers from different departments that have little or no cosmetics experience
They micromanage every detail of your day, so much that it gets in the way of you being able to do the things you're supposed to do
Customers are extremely rude and demanding
They expect Saks-level service but expect a discount every time they shop and return the products after keeping the free gift
Management will usually give in to things that go against policy and make you look like the bad guy in front of the customers
Sales goals go by past years but don't take into account external factors that are out of our control
Pay and commission are below industry standard