Administrative Support Team - Administrative Support Team Associate Macy's Employee Review

4.0
Jun 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly management. Store promotes a team atmosphere. Company had great values and would stand behind them regardless of public perception. There were always fun things going on, like free food, dress up days, and store competitions. Employee discount is great. AST role provided great experience into Human Resources. Promotions from within the store were common.

Cons

Low pay, and hours were inconsistent. Employee retention was poor because interviews are given to just about anyone and the process is very easy - most employee's did not seem to take the job seriously. AST role can be a little undefined and if you aren't someone who is constantly looking for work, you can find yourself with nothing to do. Most importantly, customers are simply not shopping in stores like they used to - everything can be done online now. Many stores were shut down while I was working there, making you worry constantly about job security.

Explore other reviews about Macy's

5.0
Jul 1, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers when I worked here.

Cons

Pay could be a little better.

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Macy's Response
22h
Thanks so much for taking the time to share your honest thoughts about your time working with us.
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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