Terrible work place and management - Sales Associate Macy's Employee Review

1.0
Dec 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Employee discount is not worth the exhaustion, disrespect and bad treatment by managers and some full time employees and you won't be able to get it anyways. I used my Macy's card and it never reflected on the account. In order to get it fixed, you need to call credit line, wait on the line for min 20 minutes and they will probably not solve it anyways like all other credit issues.

Cons

Managers treated me terrible and not only me but to all seasonal employees. I was told on the phone when I was offered the job that I'd work at jewellery section with base and commission, then it turned out I was hired for all departments and commission plan is made in a way that you can never get it. I was not told that I had a quota to hit to get my commission then after 2 weeks, I learned that I have a quota. Full time employees never give their registers to us and I was kicked out of all registers so they could get all the sales. I couldn't get any commission at all. It was waste of time, energy and full of stress. Full time staff treats all seasonal staff like we're inferior. I kept having arguments with a manager because I clocked in early to work extra hours. She asked me to go home and when I said she was not my manager to send me home, she called security to kick me out of the store. This work place is full of discrimination and wrongful treatment. Bad management with no empathy and no understanding. They don't ask full time employees to work till mid night but try to use seasonals to clear the floor, do go backs, fix the beds and clothes and do all the dirty work instead of selling. At the end of the week, after being kicked out of all registers, I ended up getting minimum wage for working 52/hr a week, no commission plus the bad treatment by managers and majority of full time employees.

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5.0
Nov 14, 2025
Recommend
CEO approval
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Pros

Coworkers great to deal with

Cons

Micromanage break times every day

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Macy's Response
7mo
Thank you for sharing your review with us as a Retail Sales Associate. We appreciate you!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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