Pros
It’s a stable full time job, assuming you can avoid the axe. Sick days are now “unlimited” and don’t count against your PTO days, which is one of the few good changes they’ve made as of late.
Cons
We have gone through a ton of layoffs, and remaining employees are expected to shoulder the burden. As an example, almost all the telecom staff were axed and technicians are now expected to fill in for veterans that had decades of experience. (By the way, our training for this new role was on PowerPoint.) Pay is behind the times, yearly raises are pitiful, and promotions are scarce unless you are buddies with the right managers. I’ve been with the company nearly a decade and I’ve been promoted exactly once...getting that promotion (promised to me!) was a chore. Benefits, as many others have said, are awful...hope you never get seriously sick or injured working here, because if you do, you’ll pay dearly. Management encourages us to go the extra mile, but there is literally no reward for doing so. Instead, you are “rewarded” with more responsibilities and no job title change to accompany them. I used to work my tail off for this company and to be brutally honest, I now try to do the bare minimum so I can save my energy for the side business I am developing for when the inevitable comes. Speaking of the inevitable...this is a company that is desperately trying to cut costs, and to do that they’ve aggressively cut headcount. We just terminated all our Technician 1’s, and to be honest I don’t think Technician 2’s are far behind. The goal seems to be to have Analysts do almost everything, and outsource the really brainless grunt work to subcontractors. I would be shocked if I’m working at this company by this time next year, it’s an open secret at this point that this January will bring about another giant swath of store closings and job cuts. Penny-pinching rears its ugly head everywhere you look. The non-flagship stores look like dookie and are held together with band-aids. There doesn’t seem to be budget for much else besides our overpaid executives that are frantically trying to throw every strategy they can think of toward the wall to see what sticks.
