Horrible !! Magic Maker one year, job terminated 8 months later!! They will RUN YOU INTO THE GROUND!!! - Cosmetics Counter Manager Macy's Employee Review

2.0
Apr 29, 2018
Recommend
CEO approval
Business Outlook

Pros

So short handed so you learn it all....YOU DO NOT HACE A CHOICE! Pretty good about giving you time off when requested ahead of time....IF your manager likes you. Middle management at the store is usually nice, and Ive had a very good store manager when I started....3 in 3.5 years !!!

Cons

So horribly run, the MOST NEGATIVE place you COULD EVER WORK AT!! Did I mention upper management does not acknowledge workers when they visit? We work in retail, we're NOT doctors! Stupid Points System....even if you are sick you can NOT call off, you lose points and PAY! Also if you lose ALL your points you lose your job. Macys is in awful shape and eliminated great talent. Those they kept have to do 5 jobs...oh and clientele, and open cards! Basically they are being run into the ground... Macys mentality in upper management is totally OUT OF TOUCH and could NOT do an everyday workers job if they waned to. NO CLUE how to actually work.

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5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

closed san francisco office. No free lunch in office

Cons

very good culture and work

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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