Hope it gets better.. - Retail Sales Associate Macy's Employee Review

3.0
Oct 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Managers seem nice..some good people in HR and some helpful associates there to assist noobs

Cons

Not enough coverage, some associates are left in charge of ringing, recovery, and helping the customers..customers end up angry because you cannot be in two places at once..some customers assume because you are working in retail you have no education which could not be further from the truth, also some associates try to take every sale so that they can reach and surpass their sales goals, some want to make themselves look better by making you look bad, customers can be extremely rude so you have to be patient, strict and outdated dress code

Explore other reviews about Macy's

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and reliable work conditions.

Cons

I have no cons. Enjoyed my time at Macys.

avatar
Macy's Response
1mo
We're happy to hear that you enjoyed your time working with us at our Virginia Beach location. Thanks for sharing your positive feedback!
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance benefits, pto, sick days

Cons

Micromanagement and favoritism made it difficult to enjoy work. Environment felt tense rather than encouraging. I often felt like I was being watched and criticized. Company claims “work-life balance” but scheduling was frustrating and employees had little over their schedules. They would often adjust or change your schedule without your permission. Management picks and chooses who they want to help and if they dislike you, they will make work unbearable and not let you grow. Every attendance issue was heavily scrutinized and made me feel like I was one mistake from getting in trouble. Management does not care about its employees and you are just a number to them. Productivity and metrics mattered more than employees wellbeing.

avatar
Macy's Response
1d
We truly appreciate you taking the time to share your feedback with us. If you are open to discussing your experience further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
See reviews by: Helpful|Rating|Date|All