Designers worst nightmare - Anonymous employee Macy's Employee Review

1.0
Jul 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance Summer Fridays Retail Discount Great coworkers

Cons

*Widespread Nepotism *Promotions based on favoritism or years suffered at company, not actual merit *High turnover due to lack of recognition and internal politics *Low performers/incompetent hires are somehow are in the highest positions & fly under the radar & get away with doing zero work. *Zero transparency (everything is *hush hush* and secretive) *Painful lack of leadership/structure/organization *High number of low quality hires that seem to lack real expertise. *Low Salary, not competitive at all. *Horrible benefits. *No room for growth, stagnant career. *Everything needs *approval* from east coast. Tedious waterfall process that they try to mask as "Agile & Lean" *Meetings take up 90% of your day with 10% left for real work. Half the meetings are utterly useless and repetitive and most of the time you are left wondering why you were even required to be there as it provided no value. Half the people in the meetings are multi-tasking on their cellphones/laptops & paying no attention. *Outdated tools *No design system *Lack of consistency across all channels (mobile, web, desktop) *Marketing seems to hold the most power, forcing subpar & ridiculous design decisions without any valid user research.

Explore other reviews about Macy's

5.0
Mar 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment and work culture

Cons

Lots of hours and working a lot

avatar
Macy's Response
3mo
We appreciate you for taking the time to share your experience with us! Your highlighting of the environment and culture makes us proud!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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