Good people, But Just not Worth it - Sales Manager Macy's Employee Review

3.0
Dec 19, 2012
Recommend
CEO approval
Business Outlook

Pros

I like the people and it is challenging to coach and groom associates. Solid people and structured hiring to find decent people. (Only hire for yourself, not other managers Please!) Big focus on credit and the coaching binder. If you are in a good Store there are opportunities, if you are in a small store, be ready to settle

Cons

I did not sign up to do book reports each week. I have 35 associates and the expectation is that I will spend time doing activities with them each week and then go and write reports on what I have done. All this in addition to regular job duties....while being coached on expectations by learning and development people who had never been in your shoes. PAY ME, I manage 10M in sales, my salary is less than a half percent of the sales that I am responsible for. Expectations are set a year in advance. They can plan to do high growth in vendors and when something outside of your control goes wrong you are still responsible for those results which drive your reviews and determine your raises. Why do I get penalized when I am out trending last year but not making plan because someone in the district office had lofty expectations for a vendor and it didnt turn out?

Explore other reviews about Macy's

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Cons

Could get paid more for the amount of work

avatar
Macy's Response
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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