Terrible Company Culture & Office Politics - Executive Macy's Employee Review

1.0
Jul 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Good for a name on your resume, that's about it.

Cons

Sucking up will get you everywhere, where as hard work and dedication gets nowhere. I would know, because the majority of my team put in the bare minimum – coming in late/leaving early, working a 30-hour work weeks at best, "working" from home, constantly on social media or texting, doing sub-par work—I could go on and on. Meanwhile, those of us who were dedicated to our jobs weren't appreciated and often taken advantage of (the more work you do, the more they ask and expect) while others get away with doing very little. With yearly restructuring, most middle-management positions were eliminated, so your chances of career advancement are slim at entry-level and roles. Office culture is toxic and cliquey. "Friends" will turn on you in a heartbeat, if it means they will get something out of it. Management is zero help and will always support the managers over lower-level executives. HR was eliminated, so you don't have much—if any—support shall an issue arise. Senior management seems to get stuck in their ways and are unwilling to listen to new ideas and tend use the same stale ideas over and over.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You will get to learn a lot, and it’s really good job if you’re trying to get into retail

Cons

Everybody will treat you like you don’t belong here

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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