Overworked and Underpaid - Employee Macy's Employee Review

2.0
Dec 13, 2019
Recommend
CEO approval
Business Outlook

Pros

A few associates who you can become close to through mutual suffering

Cons

The rest of the associates who pretend to be friendly to get you into covering their shifts but are two faced behind your back. Managers who force you to pick up way more hours than you’re required while going on vacation every other week. Blatant disregard for your schedule. Still haven’t received my discount despite applying for it a while back. You are the customer’s personal emotional and verbal punching bag and there is nothing you can do about it. Ha. Underpaid, missing wages. Do other people’s jobs for them. Customers are entitled and even if they’re wrong, they’ll get their way. Don’t stop smiling even when you feel like committing murder.

Explore other reviews about Macy's

5.0
Dec 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great business experience overall and acquired great business skills.

Cons

Worked there years ago, no cons.

avatar
Macy's Response
6mo
We're happy to hear you had a good experience working with us. We're glad to hear you acquired great business skills. Thank you so much for sharing!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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