Just Don't - Sales Associate Macy's Employee Review

1.0
Nov 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Discount, scheduling is neat because it lets you pick up open shift and drop shifts you don't want. You meet some cool people, but there's just as many people you'd rather not...

Cons

The way this place works is they take the stores sales goal, and divide it by people on the floor. which becomes your sales goal. which if you're working in DKNY or Eileen Fisher or the brand areas is great! you're going to shine Every Single day! BUT if you end up in the department i was in. (old lady clothes/ clearence) You are never ever ever going to make your goal. people are getting shirts for $3 and then using 10 off 50 coupons, and the go backs are mountains in the clearance. they require you to make so many credit card applications a week... again clearance and old ladys... never going to get any... and then on top of the curse of the department my co workers were sneaky... You only get credit for sales if you're logged into the register so we all had our codes written down so when we ask if someone helped them they can punch it in... This never happened, I'd be on the floor doing all the work and the other lady would sit at the register and take all the sales! and if i was on the register she was "helping" all the customers because she said hi apparently. and... just DON'T!

Explore other reviews about Macy's

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Cons

Could get paid more for the amount of work

avatar
Macy's Response
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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