Working there is fine, but don't bother with the employee prepaid card - Gift Wrapper Macy's Employee Review

3.0
Jan 14, 2014
Recommend
CEO approval
Business Outlook

Pros

My fellow coworkers were nice, we were hidden back in the gift shop department. The structure of the department was sound and there were ways to keep you busy, but if it was just too slow, then they democratically sent people home.

Cons

The employee "discount" is a complete joke. You either have to have good credit to qualify for the credit card or you have hell with the prepaid card. I had the prepaid card because I didn't want the hassle of owing money, I just wanted to put money on the card and spend it. They apparently put a $50 credit on the PREPAID card and it caused a lot of issues with creditors. I was told that I owed them money, but when I would check the balance, it claimed they owed me the money. It was a huge hassle and the Macy's credit department is completely worthless. I finally just paid the money to shut them up so that I wouldn't screw over my own credit (which never should have been touched because IT'S A PREPAID CARD).

Explore other reviews about Macy's

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and reliable work conditions.

Cons

I have no cons. Enjoyed my time at Macys.

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Macy's Response
1d
We're happy to hear that you enjoyed your time working with us at our Virginia Beach location. Thanks for sharing your positive feedback!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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