Minimum wage is not enough. - Sales Associate Macy's Employee Review

3.0
Jun 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, really no reason to ever have to call out. Nice incentives for Rewards recruiting, such as Macys money. In my personal experience, I encountered a number of friendly people and wonderful co-workers. Also, there are a few really good managers.

Cons

The store I worked for was grossly understaffed. You have to jump through too many hoops for the employee discount, including having to sign up for Macy's credit card. In my personal experience, I encountered a few people in managerial positions who seemed to be unhappy with their lot in life and took it out on their employees. On two occasions, I had to explain to one of my managers that while- as an employee- I would preform whatever tasks he asked of me, I would not tolerate being spoken to in a disrespectful manner. He responded, "Go tell someone who cares." Completely childish. The higher-ups are no better. When I complained to someone I thought would care, I was told that I was only allowed to complain if I hadn't done anything wrong. Being as I was fairly new to working retail, I was bound to make mistakes and according to the store manager, I was therefore deserving of the degradation my supervisor desired to dish out. That non-sensible notion in mind, I put in my two weeks notice and sought employment that did not support that same lack of professionalism.

Explore other reviews about Macy's

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and reliable work conditions.

Cons

I have no cons. Enjoyed my time at Macys.

avatar
Macy's Response
1d
We're happy to hear that you enjoyed your time working with us at our Virginia Beach location. Thanks for sharing your positive feedback!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
See reviews by: Helpful|Rating|Date|All