YOU WILL REGRET WORKING HERE. READ THE REVIEWS. - Cosmetic Counter Manager Macy's Employee Review

1.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The ONLY pro to working at Macy's is the associate discount.

Cons

WHERE DO I BEGIN????? First, the 'scheduling' system is unbelievably ridiculous. EVERYTHING is done by the computer. A real person does not do scheduling, so, that means: if you don't put your request(s) in at least 5 weeks ahead of time ( you are allowed 2 weekday and 1 weekend day requested as unavailable) you are out of luck; management will not change things around for you. You are told to ask around in your department to see if you can swap with someone else THROUGH THE COMPUTER. This is stressful; typically there isn't someone else that has that exact day off with you having their day etc etc to make a perfect 'switch' so you don't lose hours for the week. MACYS IS THE FIRST RETAILER TO ANNOUNCE OPENING AT 6 PM ON THANKSGIVING????!! That right there should be enough to tell you they do NOT care about their employees. 2. There is a 'point system' for attendance. If you get into a car accident, there is a pile up on the highway, things basically totally beyond your control, you 'lose' an attendance credit(exception now is death in family); this includes if you are sick for 2 or 3 days, even with a dr note you would lose 3 credits and weekends it is double. So, people come to work sick. Oh, as long as you come in, you can leave EARLY after working for 3 hours and not lose any points(??) . Basically associates are treated unfairly, unjustly, and as if everyone is in kindergarden. 3. There is absolutely NO training that your 'manager' does with you when you're new. You get some keys and learn as you go . MACY'S ONLY OBJECTIVE IS TO MAKE A PROFIT, AND NOT GET SUED. Everything revolves around these 2 things. DO NOT WORK FOR MACYS.

Explore other reviews about Macy's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment, good pay, ok schedule, good hours

Cons

Not much, just gets busy at time, workplace is hectic sometimes

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Macy's Response
4d
Thank you for sharing your experience as an Online Pickup Associate. We're happy to hear you've enjoyed the work environment and schedule. We appreciate your feedback!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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