Pros
Extra employee discounts correspond with sales. Managers willing to work with you to advance or take time off/add hours to work week shifts. Co-workers are friendly. Customers are relatively friendly.
Cons
Cheap with the discount: 20%. Everyone, but management is part-time. There really are no full-time hourly employees anymore. Macy's keeps saying it's hiring (to make themselves look good in a weak economy), but only part-time or on-call (which is 8 hrs a week-max). It is a very physically demanding job. I lost 5-10 lbs after 2 months on the job and I am already thin to begin with. Cheap pay. Basically minimum wage. They seem to hire a lot of "Not my job" or "I don't Know" people. You know the ones that are slow, refuse to help anyone (co-worker, manager, customer) and waste time. Virtually no training. Basically, the first several weeks on the job is when you are learning how to do it, because they are too cheap to set aside time to properly train anyone. Severely understaffed. Due to everyone being part-time, there just aren't enough sales people on the floor. And the ones that are will rarely walk to another department just to ring up another customer (if they do they usually roll their eyes and mumble under their breath). As a support associate there is nothing, clothing wise, to separate me from the selling staff. So, customers constantly mistake me for a sales person. When I politely inform them I am unable to ring them up, they look at me as if I am lying to them, even when I track down a sales associate to help them. Wish I had a different name badge or piece of clothing that gave a customer a visual clue that I was not lying to them.